Returns + Refunds
We take Your purchase seriously, and expect the same level of respect for Our products, too.
We are happy to work with each customer until they are fully satisfied. We allow returns or refunds if the item is shipped back to Us within 30 days or less of purchase. If the item is shipped back to Us after this time frame, We will happily offer You a store credit. Items must be returned in their original packaging in their original condition. If an item is not received back in this condition, We reserve the right to offer You store credit instead of a refund, or ship the item back to You for You to keep, at Our discretion.
In person sales at pop-up events will be subject to the same return and refund policy above of 30 days in the original condition and packaging.
Shipping and handling fees/costs are non-refundable.
Please submit your request for return/refund via info@bellowsandwhales.com.